Privacy Policy
Last updated: 16 August 2026
What we collect
- Account: name and email from Google sign-in. We never see or store passwords.
- Preparation activity: test attempts and scores, topics studied, tutor questions, coach-plan settings — the data that powers your reports, packs and plans.
- Usage analytics: pages viewed, with a first-party cookie identifier. Automated crawlers are tagged and excluded from human metrics.
- Payments (mentor sessions only): handled entirely by our payment partner; we never see or store card/UPI details.
How we use it
- To run your personal features: weakness maps, daily coach plans, status reports, study packs, week-over-week comparisons.
- To send preparation emails (daily practice, reminders, exam-eve wishes). Every email can be ignored without losing access; write to us to stop them entirely.
- To improve the platform with aggregate, de-identified statistics.
The mentor consent gate
Your preparation report is private by default. It is shown to a verified mentor only when you explicitly tick the consent box while requesting a session — and only to the mentor who takes your request. Withdrawn simply by not requesting sessions.
What we never do
- Sell or rent your personal data to anyone.
- Share your identifiable preparation data with advertisers or third parties (aside from the processors that run the service: hosting, database, email and payment infrastructure).
- Publish your scores with your name — public walls of activity are anonymous.
Your controls
Email corp@surgesoftware.co.in from your registered address to export or permanently delete your account and data; deletion completes within 30 days.
Operated by Surge Software Solutions Pvt Ltd, India.